SMS Terms & Privacy Policy
Effective Date: June 3, 2025
Program Description
When you opt in, you may receive SMS messages including:
– Appointment confirmations and reminders
– Service updates and scheduling
– Promotional offers and seasonal specials
– Follow-up communications and feedback requests
Messages are sent to the mobile number you provide during service requests or inquiries.
Message Frequency
You can expect to receive up to 4 messages per month. Message frequency may vary based on your interactions with us.
Opt-Out Instructions
You can cancel the SMS service at any time by replying with the word “STOP” to any message you receive from us.
After sending “STOP,” we will confirm your unsubscription via SMS. You will no longer receive SMS messages from us unless you opt in again.
Help and Support
For assistance, reply “HELP” to any of our messages. Alternatively, you can contact us directly:
– Phone: (916) 229-8659
– Email: [Insert Support Email]
– Contact Form: https://americanenergyair.com/contact-us/
Message Delivery and Costs
Message and data rates may apply. Please consult your mobile carrier for details on your text messaging plan. Carriers are not liable for delayed or undelivered messages.
Privacy and Data Handling
We respect your privacy. Our Privacy Policy (https://americanenergyair.com/privacy-policy/) explains how we collect, use, and protect your information. We do not sell or share your personal information with third parties for marketing purposes.
Information We Collect
When you engage with our SMS program, we may collect:
– Your name
– Mobile phone number
– Service preferences and inquiries
– Any information you provide during SMS interactions
How We Use Your Information
We use the collected information to:
– Schedule and confirm appointments
– Provide service updates
– Send promotional offers
– Request feedback on our services
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this SMS Terms & Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued participation in our SMS program constitutes your acceptance of any changes.
Form Submissions, Cookies, and Website Tracking
In addition to information collected through SMS interactions, we also collect personal data through forms submitted on our website, tracking pixels, and cookies.
When you fill out a form on our website—such as requesting a quote, scheduling service, or contacting us—we may collect the following personal information:
– Name
– Email address
– Phone number
– Service preferences
– Any message content you include
We use this information to:
– Respond to your inquiries and provide customer support
– Schedule and confirm appointments
– Send updates related to your service
– Send promotional messages if you have opted in
We also use cookies and tracking pixels to:
– Understand how users interact with our website
– Improve functionality and performance
– Personalize your browsing experience
Cookies are small text files stored on your device by your browser. You can manage cookie preferences in your browser settings. Some tracking tools may collect anonymous behavioral data or IP address-based location information.
We do not sell your personal information and only use it in accordance with our privacy practices outlined above.
More Information
For more information about our services, please visit https://americanenergyair.com/
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes keeping records for service follow-up, legal compliance, and business operations. Once your information is no longer needed, it will be securely deleted or anonymized.
Children’s Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.
Third-Party Services
We may use third-party services, such as analytics tools, customer relationship platforms, or payment processors, to support our business operations. These providers may have access to your personal information as needed to perform their functions, but they are not permitted to use it for other purposes. We ensure any third parties we work with adhere to strict data protection and confidentiality standards.
Your Rights
You have the right to:
– Access the personal information we hold about you
– Request corrections or updates to your information
– Request deletion of your data, where applicable
– Withdraw consent for future communications
To exercise any of these rights, please contact us at https://americanenergyair.com/contact-us/ or by calling (916) 229-8659.
Policy Updates and Notifications
We may update this SMS Terms & Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Effective Date” at the top of the document. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.