Privacy Policy

Effective Date: June 3, 2025

We respect your privacy. We do not sell or share your personal information with third parties for marketing purposes.

Information We Collect

When you engage with our SMS program or website forms, we may collect:

– Your name
– Mobile phone number
– Service preferences and inquiries
– Any information you provide during SMS interactions

How We Use Your Information

We use the collected information to:

– Schedule and confirm appointments
– Provide service updates
– Send promotional offers
– Request feedback on our services

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued participation constitutes your acceptance of any changes.

Form Submissions, Cookies, and Website Tracking

In addition to information collected through SMS interactions, we also collect personal data through forms submitted on our website, tracking pixels, and cookies.

When you fill out a form on our website—such as requesting a quote, scheduling service, or contacting us—we may collect the following personal information:
– Name
– Email address
– Phone number
– Service preferences
– Any message content you include

We use this information to:
– Respond to your inquiries and provide customer support
– Schedule and confirm appointments
– Send updates related to your service
– Send promotional messages if you have opted in

We also use cookies and tracking pixels to:
– Understand how users interact with our website
– Improve functionality and performance
– Personalize your browsing experience

Cookies are small text files stored on your device by your browser. You can manage cookie preferences in your browser settings. Some tracking tools may collect anonymous behavioral data or IP address-based location information.

We do not sell your personal information and only use it in accordance with our privacy practices outlined above.

More Information

For more information about our services, please visit https://americanenergyair.com/

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes keeping records for service follow-up, legal compliance, and business operations. Once your information is no longer needed, it will be securely deleted or anonymized.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

Third-Party Services

We may use third-party services, such as analytics tools, customer relationship platforms, or payment processors, to support our business operations. These providers may have access to your personal information as needed to perform their functions, but they are not permitted to use it for other purposes. We ensure any third parties we work with adhere to strict data protection and confidentiality standards.

Help and Support

For assistance, reply “HELP” to any of our messages. Alternatively, you can contact us directly:

– Phone: (916)229-8659
– Email: general@americanenergyair.com
– Contact form: https://americanenergyair.com/contact-us/

Your Rights

You have the right to:

– Access the personal information we hold about you
– Request corrections or updates to your information
– Request deletion of your data, where applicable
– Withdraw consent for future communications

To exercise any of these rights, please contact us at https://americanenergyair.com/contact-us/ or by calling (916) 229-8659.

Policy Updates and Notifications

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will revise the “Effective Date” at the top of the document. We encourage you to review this policy regularly. Continued use of our services after changes constitutes acceptance of the updated terms.